Strategy for developing the community including increasing number of members and engagement.
Devise and implement community communication initiatives in collaboration with other teams.
Monitor, report, and drive key community engagement performance metrics (e.g., reach, engagement, positive sentiments).
Measure, evaluate and report the results of the team's work.
Have over 3 years of experience in customer community management.
Solid knowledge of online communities and social media.
Ability to persuade, solve problems & handle situations.
Effective time management and people skills.
Good English communication and writing skills.
Have personal laptop.
Salary negotiable depending on capability.
Full insurance under Labor Law.
13th month salary bonus.
Monthly team-building and yearly company trip.
