Establish and organize Customer Service department working procedures.
Train and develop Customer Service staff of technical protocol.
Conduct strategies and execute support programs for Customers monthly, quarterly and specific periods of the year.
Ability to read statistics, analyze all statuses of customers and deliver prompt consulting projects.
Over 2 years in Customer Service management position.
Fluent in English communication.
Good analyzation and organization skills.
Effective time-management and people-management skills.
Good communication and speech delivering skills.
Negotiable salary depending on experience.
Full insurance under Labor Law.
13th month salary bonus.
Monthly team building, and yearly company trip.
