QUALITY ASSURANCE STAFF (TASKER)
We are looking for quality assessment staff to monitor and assess quality of services. Report feedback from bTaskers and customers. Conduct survey trips.
APPLICATION DEADLINE
July 31, 2025
LOCATION
7th Floor - No. 67 Khuc Thua Du Street, Dich Vong Ward, Cau Giay District, Hanoi
WORKING TIME
Monday to Friday – 09:00 AM to 06:00 PM
JOB DESCRIPTIONS
Survey and check the working quality of partners at customer's house.
Making plan and Recommending the implementation of activities: Reference Checking, Recurring Supervising or Unheralding belong to Partner's quality service.
Build up Wordflow, Make a dialogue from the script to interact with customer, Upgrade the imformation able to ensure that production is safe, and To assure the request of Customer's Caring match a suitatble cript-working on spercific of times.
Monitoring and synthesizing issues, recording customer complaints/complaints/reflections about service quality from different channels (call center, social media channels, business units, departments) other expertise).
Perform weekly/monthly analysis and quality assessment reports.
JOB REQUIREMENTS
At least 1 years of experience in a system-level quality control position in an enterprise.
System thinking, logic, critical skills and good communication.
Knowledge of quality management (ISO, SLA, Lean 6 Sigma, 5S…).
Be proactive in work and easily adapt to the environment as well as the nature of the work.
BENEFITS
Competitive Salary – Rewarded based on your experience and skills;
Annual Performance Review – Unlock growth opportunities every year;
KPI-Based Salary – Earn what you deserve through your contributions;
13th-Month Bonus – Rewarded based on both your performance and the company’s success;
BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop;
Comprehensive Healthcare – Regular check-ups & a premium health package;
SHUI Compliance – Contributions aligned with legal regulations;
Generous Leave Policy – Enjoy 12–16 annual leave days per year;
Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more;
Engaging Workplace – Activities & exciting team-building events;
Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care.
HOW TO APPLY
Send Email via: hr-vn@btaskee.com
Or complete the form below.