bTaskee Professional Home Cleaning Services
Why Customers Choose bTaskee Cleaning Services
Easy booking, no need to spend time searching for cleaners
Book a home cleaning service easily through the app in just 1 minute, and bTaskee will help match you with a suitable cleaner within 2 hours
Safe and reliable service
All bTaskee cleaners go through criminal background checks, work history verification, and regular service quality evaluations
Professional cleaning you can trust
Our experienced cleaning team is trained to provide efficient and high-quality service while taking care of your home with attention to detail
Ready to support you anytime
If you need assistance or have any questions, you can contact bTaskee support team via phone at 02-113-1345, email, or LINE Official: @btaskeeth
What can an hourly home cleaner help with?
An hourly cleaner can help with general household cleaning tasks such as dusting, sweeping, mopping, wiping surfaces, taking out the trash, and keeping different areas of your home clean and tidy The cleaning tasks may vary slightly depending on the room type or service area selected, as follows
Living Room or Common Areas
- Dust accessible surfaces
- Clean light switches and door handles
- Collect and dispose of trash
- Sweep and mop the floor
Bathroom
Bedroom
Kitchen
How much does home cleaning with bTaskee cost?
600 THB
2 hours
Suitable for 2 rooms, approximately 35 sq.m.
750 THB
03 hours
Suitable for 3 rooms, approximately 55 sq.m.
950 THB
4 hours
Suitable for 4 rooms, approximately 100 sq.m.
Remarks
- Service fees may vary depending on the service area, peak hours, and public holidays. You can check the final price directly in the bTaskee application
- Cleaning equipment is included in the service fee
- For bookings longer than 4 hours, please place 2 separate bookings
- A 20% surcharge applies during peak hours (before 08:00 and after 17:00) and on weekends
- Customers can choose their preferred cleaner using the “Select Your Cleaner” feature for an additional fee of 30 THB per booking
- For frequent bookings, we recommend the monthly cleaning package, which already includes the cleaner selection feature
Frequently Asked Questions About bTaskee Cleaning Service
1. How can I know if a cleaner provides good service?
You can view the cleaner’s average rating and reviews from previous customers directly in the bTaskee application
After the service is completed, customers can also leave ratings and reviews to help other users make informed decisions
2. How can I confirm that this cleaner is from bTaskee?
You can check the cleaner’s photo and profile information directly in bTaskee application once the booking has been accepted
When cleaner arrives, you may also ask them to scan QR Code to verify their identity before the service begins
3. Can I book a cleaning service during public holidays?
To ensure cleaner availability at your preferred time, we recommend booking 1–2 days in advance
4. What does “Starting from 2 hours (2 rooms - 35 sq.m.)” mean?
This is a recommended estimate for the cleaning duration and room size. A 2-hour cleaning session is generally suitable for homes with around 2 rooms or an area of approximately 35 sq.m.
You can also adjust the number of hours or customize the service based on your cleaning needs and room size
5. What time can I book a home cleaning service?
bTaskee provides home and condo cleaning services every day from 06:00 AM to 10:00 PM
Customers can choose their preferred date and time directly through the application
6. How can I contact and confirm the booking with the cleaner?
You can call or chat with the cleaner directly through bTaskee application to discuss or confirm service details
Once cleaner accepts booking, the contact channel will be available and the cleaner will contact you directly
7. Does On-demand cleaning service include Deep Cleaning?
On-demand cleaning is designed for general cleaning tasks and is usually handled by 1 cleaner. It is suitable for regular home maintenance or weekly cleaning
However, if the area has not been cleaned for a long time, requires move-in or move-out cleaning, or needs more detailed cleaning, we recommend choosing Deep Cleaning service instead
Deep Cleaning services include a team of 2 or more cleaners to ensure a more thorough and efficient cleaning experience
8. Can I cancel a booking?
Customers can cancel a booking through the “Options” menu in the application. The system allows up to 7 cancellations within 7 days
Excessive cancellations may affect your account reliability and reduce the chances of cleaners accepting your bookings
9. Will I receive a receipt for my cleaning service booking?
Customers can request a receipt through “Contact & Payment” section in the application
Once the service is completed, bTaskee will send the receipt to the registered email address
10. What should I do if the cleaner cancels the booking?
We sincerely apologize for the inconvenience if your cleaner cancels the booking
When this happens, the system will automatically repost the task to help find another available cleaner as quickly as possible
11. Why hasn’t anyone accepted my cleaning service booking?
If no cleaner has accepted your booking yet, it may be because the request was posted during a high-demand period
Normally, bTaskee can match a cleaner within approximately 2 hours. However, if the service time is approaching and no cleaner has accepted the task, you can update the booking date or time in the application. The system will automatically refresh the request to help find another available cleaner more easily
12. What should I do if the cleaner does not match the profile photo in the app?
If the person who arrives does not match the photo or profile information shown in the application, please do not allow them to enter your home and contact bTaskee customer support immediately at 02-113-1345 for assistance
13. What happens if there is damage, loss, or theft during the service?
- Details of the incident
- Date and time of the incident
- Photos or CCTV footage (if available)
- Any related supporting documents or evidence
14. Can I book the same cleaner regularly for On-demand cleaning service on bTaskee?
Currently, bTaskee does not offer a dedicated regular cleaner option for On-demand cleaning service
However, you can still choose your preferred cleaner through “Favorite Taskers” and “Manually Choose Tasker” features in the application, or choose a monthly cleaning service for more consistent service
15. How can I change the booking date and time if I made a mistake or become unavailable?
You can change your booking date and time directly through bTaskee application by going to “Activities” menu and editing service schedule
If you need additional assistance, please contact customer support at 02-113-1345
16. What should I do if the cleaning takes longer than expected?
- Adjust the cleaning scope to match the booked duration in the application
- Extend the service time based on the cleaner’s recommendation
17. Can foreigners use bTaskee home cleaning services?
Absolutely. bTaskee application currently supports 6 languages: English, Thai, Korean, Vietnamese, Malaysian, and Indonesian. The app also includes an automatic translation feature to help customers and cleaners communicate more easily
In addition, bTaskee support team can assist customers in multiple languages to ensure a smoother service experience
Customers can also choose from various payment methods, including bPay, cash, Visa/Mastercard credit or debit cards, TrueMoney, and ShopeePay, making it convenient for foreigners to use bTaskee services with confidence
18. Does bTaskee provide On-demand cleaning service in Nonthaburi?
Yes. Customers can easily book On-demand cleaning service in Nonthaburi through bTaskee application by selecting “On-demand" and choosing a location in Nonthaburi
Simply enter the required details such as your address, room size, service hours, and preferred date and time. The system will automatically help match you with a suitable cleaner